Feathers Hotel & Restaurant, Ludlow Vacancies

The stunning Feathers Hotel has 42 beautiful bedrooms and is situated in the town of Ludlow, there has been an extensive refurbishment to a high spec whilst maintaining the character of the Jacobian building. Our most recent celebration for the Feathers has been the awarding of a Rosette to our restaurant, the team are already paving the way to achieve our second Rosette! We also recently launched We Proudly Serve in our tea room!

We are looking for hands on Guest Services Assistant to lead our front of house team.

The Role of Guest Service Assistant-Front Office

The Guest Service Assistant will be responsible for a warm welcome with an efficient check-in and check-out, providing information to our guests. As the heart of the hotel the Reception team communicate with other departments and ensure information is shared for a great guest experience. The reception team ensure phones are answered, queries addressed, and that personal information is processed as required and stored securely.

An eye for detail, motivated, organised, time management, problem solver are all attributes that the successful candidate requires. Ideally the successful candidate will have hotel and Rez Control experience. The role of Receptionist will report to the Reception Manager, the role is on a shift rota basis with 5 days from 7 to include evenings and weekends.

Benefits as a Guest Service Assistant:

· Discounted accommodation (£30 per room per night) in other hotels within crest the group

· 50% off Food & Beverage in other Hotels within the Crest Group

· Uniform

· Meal on Duty

· Training in house

· Company events (BBQ / Christmas Party)

· Long service award

· Shining Star of the quarter – £250 incentive

· Refer a friend to work bonus

If you would like to apply for the Receptionist role, click below.

Restaurant and Bar Manager opportunity at the stunning Feathers Hotel has 42 beautiful bedrooms and is situated in the town of Ludlow, there has been an extensive refurbishment to a high spec whilst maintaining the character of the Jacobian building. Our most recent celebration for the Feathers has been the awarding of a Rosette to our restaurant, the team are already paving the way to achieve our second Rosette!

The Role of Restaurant and Bar Manager

The Restaurant and Bar Manager will be responsible for leading the team to ensure a memorable experience from every interaction whether at breakfast, lunch, dinner or function. You will ensure that there is a warm welcome into any of the areas that our guests are in and that a memorable experience is created through genuine hospitality and interaction. Fantastic organisation and communication are key to deliver an exceptional event experience for our guests.

A key aspect of the role of Restaurant and Bar Manager is to forge a great rapport with guests from initial contact and ensure the team also do this, strong working relationships with all departments to ensure great service delivery & effectively maximise revenue when there is opportunity. The Restaurant and Bar Manager will ensure that they are fully aware of all business and that they are and their team are prepared for the day, shift or event.

The Restaurant and Bar Manager will ensure that they provide great training to the team, be adaptable to ensure all aspects of Food & Beverage are running as they should including overseeing sock management, linen supplies and compliance.

The role of Restaurant and Bar Manager will report to the General Manager, this is an opportunity for an aspiring Restaurant Manager, Restaurant Supervisor or an experienced Food & Beverage Manager to shape the role and to have a real impact on the business.

This role is ideal for someone who has strong Food & Beverage Experience and customer care skills with great communication and time management. The candidate will need previous experience, be able to lead a team and use their own initiative.

Benefits as a Restaurant and Bar Manager

· Discounted accommodation (£30 per room per night) in other hotels within crest the group

· 50% off Food & Beverage in other Hotels within the Crest group

· Uniform

· Meal on Duty

· Training in house

· Hospitality Rewards Membership

· Company events (BBQ / Christmas Party)

· Long service award

· Shining Star of the quarter recognition

· Refer a friend to work bonus

If you would like to apply for the Food & Beverage Manager role, click below.

Salary: £30,000 per year, depending on experience

A unique opportunity to join a growing brigade as we restructure our chef brigade to support our business means we have opportunities for a Chef de Partie at The Feathers Hotel Ludlow. This a great opportunity for someone who is passionate about being a Chef!

With a great experienced kitchen leadership team in place these opportunities are right for someone who is experienced or for someone who is developing and wants to learn from some great experienced chefs. If you want the opportunity as a Chef de Partie to be part of a passionate team working with quality ingredients locally sourced delivering freshly made food then this is a great opportunity.

The Feathers Hotel Ludlow is truly unique with 42 beautifully restored bedrooms, we have a number of guest dining areas where our brigade of Chefs provide 1 rosette food to create those memorable experiences. The team provide a service to a bustling lounge, restaurant, bar and function space.

If you are a Chef de Partie or a cook who would embrace the opportunity to work as part of a wonderful team then we are offering:

Our Chef Brigade have passion and commitment to quality, show team work to run the kitchen and support the preparation & production of food to the established high standards with the autonomy to share vison and experience to deliver quality dishes.

We hope you may want to find out more and we would love to hear from you!

Benefits:

· Discounted accommodation (£30 per room per night) in other hotels within crest the group

· 50% off Food & Beverage in other Hotels within the Crest group

· Uniform

· Meal on Duty

· Training in house

· Company events (BBQ / Christmas Party)

· Long service award

· Shining Star of the quarter – £250 incentive

· Refer a friend to work bonus

Sous Chef opportunity at The Feathers Hotel in Ludlow a great opportunity for a passionate Sous Chef with Rosette experience to join the team to support the Head Chef to re-position the property as a deluxe hotel kitchen. If you want the opportunity as a Sous Chef to be part of a small and ambitious kitchen work with the experience and ability to deliver rosette food then we would love to hear from you

The stunning Feathers Hotel has 42 beautiful bedrooms and is situated in the town of Ludlow, there has been an extensive refurbishment to a high spec whilst maintaining the character of the Jacobian building. Our most recent celebration for the Feathers has been the awarding of a Rosette, the team are already paving the way to achieve the much sought after second Rosette!

The Sous Chef with their team will provide a service to a bustling lounge and cocktail bar, restaurant and tearoom, as well rooms suitable for small meetings, conferences and private functions.

Our Sous Chef will have passion and commitment to quality, preparation & production of food, leading a team and have the autonomy to be part of creating a vison to deliver to a 2 AA Rosette standard.

The Role:

· To work with the Head Chef to lead the kitchen in producing an exceptional food experience

· To ensure all food hygiene and health & safety standards are adhered to.

· You will have a passion for quality and service, have exceptional organisational skills and be able to work using your own initiative.

This is an ideal role for someone with great chef experience with an eye for detail & a passion for perfection.

Benefits:

· Discounted accommodation (£30 per room per night) in other hotels within crest the group

· 50% off Food & Beverage in other Hotels within the Crest group

· Uniform

· Meal on Duty

· Training in house

· Company events (BBQ / Christmas Party)

· Long service award

· Shining Star of the quarter – £250 incentive

· Refer a friend to work bonus

Duties:
– Assist the Head Chef in managing the kitchen operations of the restaurant
– Oversee food preparation and ensure high-quality standards are met
– Collaborate with the culinary team to create and develop new menu items
– Train and supervise kitchen staff, ensuring they follow proper food safety and sanitation procedures
– Monitor inventory levels and place orders for ingredients and supplies
– Maintain a clean and organized kitchen environment
– Assist in planning and executing special events or catering functions

Requirements:
– Previous experience working as a sous chef or in a similar role
– Strong knowledge of culinary techniques, flavor profiles, and food presentation
– Ability to effectively communicate and work collaboratively with a team
– Excellent organizational and time management skills
– Attention to detail and ability to multitask in a fast-paced environment
– Flexibility to work evenings, weekends, and holidays as required by the restaurant’s operating hours

– Culinary degree or certification is preferred, but not required

We are looking for a skilled Sous Chef with Rosette experience to join our team at The Feathers Hotel. As a Sous Chef, you will play a crucial role in assisting the Head Chef in managing the kitchen operations. You will be responsible for overseeing food preparation, training kitchen staff, and ensuring that high-quality standards are met. If you have a passion for culinary excellence and enjoy working in a fast-paced environment, we would love to hear from you.

Please note that this position may require working evenings, weekends.

Junior Sous Chef at the Feathers Hotel, Ludlow.

Crest Hotels & the Feathers of Ludlow seek a passionate, organised, natural food focused person to take on the role as junior Sous Chef, to work with our newly appointed Head Chef, with the express aim to re-establish the 2 rosette reputation the Feathers once held.

We seek a natural food lover, a focused and calm chef, with a drive to improve the team’s skills & evolve into a wider role of leading the preparation, the service team’s growth, Compliance, cleanliness culture & maintain the team of chef’s focus, on flavour & produce

What we need from you:

Minimum of 2 years’ experience in 2 rosette level or above.

A natural drive for self-development & teaching others consistency in their teams output, be a proven record of example

EHO level 3 / COSSH / H&S / Allergen

A natural passion for food, flavour & stock management.

Organised regard systems & compliance

A natural inclination to work under pressure & deadlines.

A desire to develop the team’s daily skill sets.

A truthful intention to begin the office administration process as junior sous.

Your availability for weekends & evenings be acceptable to your personal circumstances

A professional approach to personal management or each team member & self.

Benefits:

· Discounted accommodation (£30 per room per night) in other hotels within crest the group

· 50% off Food & Beverage in other Hotels within the Crest group

· Uniform

· Meal on Duty

· Training in house

· Company events (BBQ / Christmas Party)

· Long service award

· Shining Star of the quarter – £250 incentive

· Refer a friend to work bonus

If you are an enthusiastic culinary professional looking to advance your career as a Junior Sous Chef, we invite you to apply and join our vibrant team!