Metropole Hotel Venue & Spa, Llandrindod Wells Vacancies

Sales & Groups Coordinator

The Metropole Hotel and Spa is a luxurious 109 bed property located in Llandrindod Wells near the beautiful Elan Valley. The hotel offers extensive conference and events space that can cater for all types of events and conferences.

The Sales & Reservations team has a Sales Office Manager, Events & Sales Assistant, Groups Coordinator, Reception Manager and reception team that are responsible for delivering exceptional service to secure bookings across the business.

We have an opportunity for a Sales & Groups Coordinator to join the team at Metropole Hotel. The Sales & Groups Coordinator will be responsible for being both pro-active and reactive in promoting and selling the space to achieve revenue budgets.

The Role of the Sales & Groups Coordinator

The Sales & Groups Coordinator will be responsible for co-ordinating and maximising conference, event and group enquiries and bookings. Maintaining regular contact with clients regarding enquiries for events and group bookings by telephone, e-mail and in person.

A key aspect of the role is to forge strong working relationships with guest and clients and potential guest and clients to ensure great service delivery at all events & effectively manage the diary to maximise revenue.

The Sales & Groups Coordinator will use Rez Control for all bookings, keeping accurate and up to date records and creating written confirmations & function sheets to ensure that all details are correct for a successful event or stay.

The Sales & Groups Coordinator will join a fun fast-paced team who have a passion for delivering amazing customer service to create exceptional experiences for the broad range of guests and clients we welcome to our hotel including motor clubs, corporate events, weddings, community events & more!

This role requires excellent communication skills, experience in sales and reservation systems, attention to detail, a can-do attitude with a willingness to learn and the ability to provide exceptional customer service to our guests and clients. The ideal candidate will play a pivotal role in facilitating reservations and sales processes while ensuring a seamless and enjoyable experience for our guests and clients.

Benefits as a Events & Groups Co-Ordinator

• Discounted accommodation (£30 per room per night) in other hotels within crest the group

• 50% off Food & Beverage in other Hotels within the Crest group

• Uniform

• Meal on Duty

• Training in house

• Free parking on site

• Company events (BBQ / Christmas Party)

• Long service award

• Shining Star of the quarter – £250 incentive

• Refer a friend to work bonus

• Access to the Rock Spa & Leisure Facilities between 19:00 – 22:00 each evening

If you would like to apply for the Events & Groups Co-Ordinator role, click below.

The Metropole Hotel & Spa has 109 bedrooms set in the stunning Elan Valley, with a popular bustling lounge, restaurant, meetings and events and private functions.

We are recruiting for a Receptionist to join the team. The Receptionist opportunity at The Metropole Hotel & Spa is a great opportunity for a passionate customer focussed individualwho is experienced in Hosipilatlity and wants to develop and grow their career. This is a wonderful property with an excellent reputation for food and events. If you want the opportunity as a Receptionist to be part of a passionate team and you enjoy the diversity of what The Metropole Hotel & Spa offers then this is a great opportunity.

Our Receptionist will have passion and commitment to creating memorable experiences and delivering quality service with the team. You will touch all areas of the business as you ensure that our guests

Shift times will be 7am – 3.30pm and 3pm – 11.30pm 5days a week

We are seeking people who are smart and friendly with a great personality, who can provide outstanding customer service.

As Receptionist, you are the point of contact for our guests and your main responsibilities include:

Welcome our guests in the Hotel and provide an efficient check in and check out service

Arrange reservations

Answer all guest enquiries: via phone, face to face and email or redirect to the appropriate department

Liaise with other departments ensuring full communication and information are provided at all times

Develop and maintain filing systems

Handling the payments

Maintain a clean, tidy and safe work station

General office duties

Attention to details and excellent communication skills both written and verbal are required to apply for the job.

We are looking for a person with a great personality who enjoys spending time with people. Are you that person? Apply Now

Benefits:

· Discounted accommodation (£30 per room per night) in other hotels within crest the group

· 50% off Food & Beverage in other Hotels within the Crest group

· Uniform

· Meal on Duty

· Training in house

· Free parking on site

· Company events (BBQ / Christmas Party)

· Long service award

· Shining Star of the quarter – £250 incentive

· Refer a friend to work bonus

Crest Hotels Group our mission statement is simple “To be the market leader in everything we do”

The Metropole Hotel & Spa has 109 bedrooms set in the stunning Elan Valley, with a popular bustling lounge, restaurant, meetings and events and private functions.

We are recruiting for a Duty Manager to join the team. The Duty Manager opportunity at The Metropole Hotel & Spa is a great opportunity for a passionate customer focussed individualwho is experienced in Hosipilatlity and wants to develop and grow their career. This is a wonderful property with an excellent reputation for food and events. If you want the opportunity as a Duty Manager to be part of a passionate team and you enjoy the diversity of what The Metropole Hotel & Spa offers then this is a great opportunity.

Our Duty Manager will have passion and commitment to creating memorable experiences and delivering quality service with the team. You will touch all areas of the business as you ensure that our guests

Benefits:

· Staff accommodation is available

· Discounted accommodation (£25 per room per night) in other hotels within crest the group

· 50% off Food & Beverage in other Hotels within the Crest group

· Uniform

· Meal on Duty

· Training in house

· Free parking on site

· Company events (BBQ / Christmas Party)

· Long service award

· Shining Star of the quarter – £250 incentive

· Refer a friend to work bonus

If you would like to apply for the Duty Manager Chef role, click below.

£29,000 per annum